Returns & Exchanges

Return & Exchange

Product(s) may be returned at the time of delivery before receiving an order. Email us at info@petologist.pk or Call/WhatsApp (+92)301-8229851 / (+92)301-8229875 to initiate a request for product exchange or return before receiving order from rider.

This policy applies to local orders within Karachi only.

Conditions:

– Original purchase invoice needs to be presented and sent.
– Products should be unused and in the same condition as at the time of purchase.